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1-800-GET-LENS Reviews

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Overall Rating

4.0
8 Reviews
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About 1-800-GET-LENS

1800getlens.com is an online platform that specializes in providing contact lenses. They have a vast stock of over 35 million contact lenses ready to ship to your door. The platform offers the most popular brands in contact lenses at discounted prices. Some of the popular contact lenses they offer include 1-Day Acuvue Moist, 1-Day Acuvue Moist for Astigmatism, 1-Day Acuvue Moist Multifocal, and 1-Day Acuvue TruEye by Johnson & Johnson, as well as Air Optix Aqua, Air Optix Aqua Multifocal, Air Optix Colors, and Air Optix for Astigmatism by Alcon, among others.

In addition to selling contact lenses, 1800getlens.com also offers online vision tests. These tests are quick, easy, and accurate, providing a convenient way to renew your prescription. The test involves a patient eligibility check, entering your prescription, a vision test, and a review by a board-certified ophthalmologist. This service is offered at a cost of $15.99, which is significantly cheaper than the average cost of an in-office prescription renewal.

They also offer free standard US shipping on all orders and have various promotional offers, including a $3 off on all orders over $329. Their refund policy guarantees a prescription you're happy with or your money back. If you're unsatisfied with your vision using glasses or contacts purchased with your new prescription, they will either rectify the issue or provide a full refund.

1-800-GET-LENS Pros & Cons

Pros of 1800getlens.com:

  1. Wide Selection: Offers a variety of brand name contact lenses, including Acuvue, Air Optix, Biofinity, and more.
  2. Competitive Pricing: Provides the LOWEST PRICE GUARANTEE on all popular contact lenses, often up to 50% below your eye care provider's price.
  3. Convenience: Offers 24/7 access to contact lenses through its online store, with Easy Ordering and Multiple Payment Options.
  4. Customer Service: Known for good customer service, available via call, email, or live chat anytime.
  5. Generous Return Policy: Allows unlimited returns on unopened boxes of contacts forever, with free standard shipping on all returns in the United States.
  6. Fast Shipping: Typically ships orders the same or next business day, with over 4.5 million contacts and glasses orders successfully delivered.

Cons of 1800getlens.com:

  1. Hidden Fees: Customers have reported significant hidden processing fees that do not show up until checkout, which can increase the final cost.
  2. Shipping Delays: Some customers have experienced delays in receiving their orders, which can be frustrating.
  3. Website Navigation: Some users have noted that the website can be difficult to navigate due to empty product pages, which decreases the user experience.

Overall Rating: 1800getlens.com has a rating of 4.3 stars from 782 reviews, indicating that most customers are generally satisfied with their purchases.

1-800-GET-LENS Coupon & Discount Codes

1-800-GET-LENS: Receive $25 off on all orders of $249 or more. Coupon Code:CJP-XV19 Expires 06/30/19

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1-800-GET-LENS: Get $30 off all orders of $299 or more with code FSA-JG19. Expires 12/31/19

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1-800-GET-LENS: Receive $25 off on all orders of $249 or more. Coupon Code:CJP-US19 Expires 03/31/19

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1-800-GET-LENS Customer Reviews (8)

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1-800-GET-LENS Customer’s Q&A

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1-800-GET-LENS Features and Benefits

1800getlens.com offers several key features and benefits:

  • Wide Selection: Offers a variety of brand name contact lenses.
  • Competitive Pricing: Strives to provide the lowest possible prices.
  • Convenience: Provides 24/7 access to contact lenses through its online store.
  • Easy Ordering: Customers can select their desired contact lenses, send a copy of the prescription, and submit the order online.
  • Multiple Payment Options: Accepts payments via money orders, checks, or credit cards.
  • Customer Service: Has a reputation for good customer service.

Please note that the information provided is based on the most recent data available and may vary. Always verify the details on the respective websites before making a purchase.

1-800-GET-LENS Pricing

1-800-GET-LENS offers discounted prices on popular contact lenses. Here are some specific pricing details:

  • 1-Day Acuvue Moist: 20% off the retail price of $46.00, with a price of $36.74 per box, including taxes and fees of $24.74 per box.
  • Acuvue Oasys: 57% off the retail price, with a discounted price available with rebates.
  • General Pricing: 1-800-GET-LENS guarantees prices 50% lower than at local opticians and 15% lower than other reputable online vendors. However, a temporary handling surcharge of 6.5% of the product value is currently applied.

About 1800getlens.com Payment Method?

The website 1800getlens.com accepts several payment methods. These include PayPal, Visa, Mastercard, Discover, and American Express. They also accept cards with FSA/HSA funds. If you have vision insurance, you can file a claim for the cost of their vision test. However, they cannot guarantee reimbursement from your insurance provider. Please note that this information might have changed after my last update in 2021. For the most accurate and up-to-date information, please visit the official website of 1800getlens.com.

1-800-GET-LENS FAQs

FAQ

1-800-GET-LENS Alternatives

Here are some alternatives to 1800getlens.com:

  1. Lens.com: Offers a wide variety of contact lenses. It is the cheapest option overall, with free shipping on select items.
  2. LensDirect.com: Provides a subscription service that bills automatically when reordering. Offers a $5 discount on the first auto-fill. Free shipping over $49.
  3. 1-800 Contacts: Although it has the highest overall advertised prices, it offers a real price guarantee. It promises to beat any price on every product by 2%. Free shipping on online orders.

These sites offer a variety of contact lenses at competitive prices. They also provide different shipping and discount options. Always compare prices and services before making a purchase. Remember to check for any additional discounts or promotions that may be available.

Please note that the information provided is based on the most recent data available and may vary. Always verify the details on the respective websites before making a purchase.

FAQ

How To Open A 1-800-GET-LENS Account?

To open an account on 1800getlens.com, follow these steps:

  1. Find your product: Use the various navigation tools on the site to find the desired contact lenses or eyewear.
  2. Enter your prescription: This can be done manually or by uploading a picture of the prescription.
  3. Place your order: Once all products are in the cart, proceed to checkout.

If the prescription is not available, enter the prescription values on the side of the contact lens box and provide the name and phone number of the eye care provider. The site will contact them to verify the prescription.

For a faster shipping process, take a picture of the prescription and upload it when placing the order, email it to myRx@1800GetLens.com, or fax it to 1-800-401-1495. Include the order number when emailing or faxing the prescription.

After placing the order, the prescription is verified either with the provided prescription or by contacting the eye care provider. If there is a problem, the customer will be contacted. Once the prescription is approved, the order is sent to fulfillment and shipped.

Remember, the information on the prescription is required to order contact lenses. This information is available on the prescription provided by the eye care professional or the contact lens box. The eye care professional is required by law to provide a copy of the prescription.

Please note that the information provided is based on the most recent data available and may vary. Always verify the details on the respective websites before making a purchase.

FAQ

How long does it take to receive an order from 1800getlens.com?

The delivery time for an order from 1800getlens.com is typically between 1-10 days. The order will be shipped via USPS and a shipping fee of $7.95 applies. Please note that these details may vary based on your location and the specific items in your order.

FAQ

What is the contact number of 1800getlens.com?

The contact number for 1800getlens.com is 1-800-438-5367. They offer customer service via call, email, or live chat anytime 24/7. If you have any problem involving their site or your purchase, you can contact them immediately.

FAQ

About 1800getlens.com Prices and Cost?

1800getlens.com is an online platform where you can purchase contact lenses. They offer a LOWEST PRICE GUARANTEE on all popular contact lenses. They claim to provide the same brand of contact lenses at a price up to 50% below your eye care provider's price. However, due to a recent increase in handling costs, they have implemented a temporary handling surcharge. Currently, a handling fee of 6.5% of the product value will automatically be included in your order total. Please note that prices may vary depending on the brand and type of contact lenses you choose.

FAQ

About 1800getlens.com Popular Products and Services?

1800getlens.com is a popular online platform for purchasing contact lenses. They offer a wide range of products from major brands such as Acuvue, Air Optix, Biofinity, Biotrue, Boston, Clariti, Extreme H2O, and Freshlook. The website provides a LOWEST PRICE GUARANTEE on all popular contact lenses, ensuring customers get the best deal possible. They also offer Hassle-Free Ordering & Express Delivery for a smooth shopping experience.

The top categories and products available on the website include Daily, Weekly, and Monthly Contact Lenses. These are the most popular types of contact lenses and are available in various brands and types. If you're looking to change your eye color, Colored Contact Lenses are a great option. They also offer Toric Contact Lenses, which are designed to correct astigmatism and are available in daily, weekly, and monthly disposables.

The company was founded in 1994 by a visionary optician named Billie Odom. Despite facing resistance from key players in the industry, Billie's innovative approach of selling contact lenses by mail order changed how people purchase contact lenses. Today, 1800getlens.com operates as a testament to his vision and the collective efforts of those who believe in a more accessible and affordable future for contact lens wearers. Their mission has stayed the same: to provide high-quality contact lenses to consumers seeking convenience and cost savings.

FAQ

1800getlens.com Return Policy?

The Return Policy of 1800getlens.com is as follows:

  • They offer a 30-day period, from the date shipped, within which to return any contact lenses you have received.
  • To be eligible for return, all products must be in saleable condition (unmarked boxes and factory sealed).
  • Please do not return your order without first contacting them. They need to provide you with a Return Merchandise Authorization (RMA) Number to ensure your return is handled quickly and efficiently.
  • Goods returned without the RMA will incur a 25% restocking fee or if you choose to have the product returned, a charge of $14.99 to pack and ship the non-RMA products back to you.
  • They also cover the cost of returning your contact lenses.

The Shipping Policy of 1800getlens.com is as follows:

  • They maintain a large inventory of contact lenses and frames.
  • They offer a variety of shipping options for your convenience.

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